Contact Us

HAVE QUESTIONS? LET’S CONNECT.

Call Us 24/7

Questions about your Nordstrom card online account

Online Account Management Customer Service

1.866.491.7860

Questions about your Nordstrom Visa, Retail or Debit cards

Nordstrom Visa Signature®

1.866.445.0433

Nordstrom Platinum Visa® and Nordstrom Retail credit card

1.800.964.1800

Nordstrom debit card

1.866.445.0426

TTY Service for hearing impaired

1.800.934.3898

Questions about your Nordstrom checking, Visa® check card or certificate of deposit accounts

Nordstrom Banking Products

1.866.862.1149

Write to Us

Send us a Secure Message about your Nordstrom Visa, Retail or Debit cards

Secure Messaging is the most ideal way for you to communicate with us electronically with non-urgent questions about your account. We’ll respond within 3 business days and you’ll receive an email notifying you that a response is waiting for you. Sign in at nordstromcard.com and go to the Message Center to see the response.

Mail address changes and other correspondence to:

Nordstrom
Colorado Service Center
P.O. Box 6555
Englewood, CO
80155-6555

If you think there is an error on your statement, write to us at:

Nordstrom
P.O. Box 13589
Scottsdale, AZ 85267

Mail Nordstrom Retail Card payments to:

Nordstrom
P.O. Box 79139
Phoenix, AZ
85062-9139

Mail Nordstrom Visa Card payments to:

Nordstrom
P.O. Box 79137
Phoenix, AZ
85062-9137

Mail Checking and CD Deposits to:

Nordstrom Bank
P.O. Box 13539
Scottsdale, AZ
85267-9950